- If oops :(Your server unreachable or crashed?
We ready to solve this issue for you. As long as your server was working before crash under Linux OS – we able to resolve almost any problem with server OS and software.
Read next what we need from you to FixEverything™ - 24x7x365When we can start?
Typically we are available 10:00–19:00 CET (UTC+1) on Monday–Friday, excluding some holidays. Feel free to contact us any day, any time — when you need us, it is a big chance we can start help you in less than an hour (best effort 24x7 service).
Also we provide Emergency IT Support available 24x7& on Monday–Sunday. - QualityAll our experience at your service.
There is 3 typical problems with servers – hardware fault, OS/software issue, or network/internet problem.
Our teamlead system administrator spend last 24 years to fix and resolve any problems with Linux servers. Each our system administrator in team have at least 3 years of experience. - DC?Where your server located?
Do you have physical server in your own server room? Or you have dedicated server in datacenter? Do you know are server have out-of-band management module (iDRAC/iLO/IPMI/AMT) installed?
If iDRAC/iLO/IPMI available there is big chance that we still can fix your server remotely (even reinstall OS). - RelationsDo you have own system administrator?
If you have own system administrator, but he can't fix this problem - contact us with your administrator, it will help FixEverything™ much faster.
If your server located in datacenter - provide us with information how to reach datacenter support to get access to server. Typically it's a login/password to datacenter control panel with tickets. - PriceHow much will cost server recovery?
Our billing for important/urgent tasks (do it right now please), is 500 euro per hour. Please note that you will be billed only for time used with your server recovery tasks. Time spent for order placement, for chat/email/phone talks about project will not be billed ever.
Feel free to ask us, provide your details – datacenter contact, administrator contact, problem details, any additional info, and we will provide you estimate of cost. All time spent to discuss project completely free. - PaymentDo you need invoice?
Our billing system will create invoice for you. To generate invoice you need provide all your company details (certificate of incorporation, registration number, VAT number).
If you in hurry and need to pay instantly – VISA/Mastercard, Paypal, Stripe, WISE are accepted.
Monday–Sunday
00:00–23:59 CET (UTC+1)
Emergency IT Support
575€ per hour
You can join us and create own account in cozy PURE IT Support Lab customer panel.
Tars THIS IS PLACE for e-mail input form i think )